Job Description
Launch your career in technology with our comprehensive paid training program! TechForward Careers is seeking motivated Entry-Level IT Support Specialists in Sacramento to join our growing team. No prior experience required – we provide all necessary training to transform you into a confident IT professional.
Enjoy a competitive salary, full benefits, and ongoing mentorship in a dynamic work environment. Our 12-week paid training covers networking, security, cloud computing, and customer service skills. After training, you'll provide essential technical support to our clients while advancing your career path.
This is your opportunity to enter the thriving tech industry without student debt. Apply today and start your journey toward a stable, high-demand career in Sacramento's growing tech sector!
Responsibilities
- Participate in comprehensive 12-week paid IT training program
- Provide technical support to clients via phone, email, and remote access
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions using ticketing systems
- Collaborate with senior technicians to resolve complex problems
- Contribute to network security monitoring and maintenance
- Deliver exceptional customer service with patience and professionalism
- Complete ongoing certification training to maintain technical skills
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Willingness to learn technical concepts through structured training
- Ability to work independently and in team environments
- Reliable transportation to our Sacramento training facility
- Passion for technology and customer service excellence