Job Description
Join our award-winning paid training program and launch your tech career in Oklahoma City! No experience required – we provide comprehensive hands-on training in network administration, cybersecurity fundamentals, and cloud technologies. This urgent hiring initiative offers immediate start dates for motivated individuals seeking to enter the thriving IT field. Enjoy competitive benefits, mentorship from industry experts, and a clear growth path to senior roles.
Responsibilities
- Complete intensive 8-week paid training program covering IT infrastructure and security protocols
- Provide Tier 1 technical support to enterprise clients via phone, chat, and remote access
- Install, configure, and troubleshoot hardware/software systems
- Document incidents, resolutions, and network changes in ITSM systems
- Collaborate with senior engineers on complex technical projects
- Participate in weekly skill development workshops and certification prep
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent verbal communication and customer service aptitude
- Ability to work flexible shifts including evenings/weekends
- Valid driver's license and reliable transportation
- Pass background check and pre-employment screening