Job Description
Launch your tech career with zero experience required! TechFuture Careers offers a transformative paid training program designed to turn motivated individuals into skilled IT professionals. Join our Philadelphia team and gain hands-on expertise in network administration, cybersecurity fundamentals, and cloud technologies through our 12-week intensive bootcamp.
As an Entry-Level IT Support Specialist, you'll work alongside Fortune 500 clients while receiving mentorship from industry veterans. This full-time position includes competitive compensation, health benefits, and clear career progression paths. No degree needed – we value passion and potential over credentials.
Apply today to secure your spot in our upcoming cohort and start building a future-proof career in one of America's fastest-growing industries!
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide Tier 1 technical support via phone, chat, and remote access
- Document IT incidents and solutions using ticketing systems
- Collaborate with senior engineers on infrastructure projects
- Complete certification training modules (CompTIA A+/Network+)
- Participate in bi-weekly skill development workshops
- Adhere to cybersecurity protocols and compliance standards
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to learn technical concepts quickly
- Self-motivated with growth mindset
- Valid driver's license (client site visits required)
- Must pass background check and drug screening