Job Description
Launch your tech career with our comprehensive paid training program! TechGrowth Solutions is seeking motivated individuals for our Entry-Level IT Support Specialist position in sunny Miami, Florida. No prior experience required – we provide all training needed to succeed in high-demand IT roles.
Join our dynamic team where you'll gain hands-on experience in network administration, cybersecurity basics, and cloud technologies. Our 12-week paid training program includes mentorship from industry experts, certification prep, and guaranteed full-time placement upon completion. Enjoy competitive benefits, flexible scheduling, and clear advancement opportunities within our rapidly growing company.
Responsibilities
- Provide tier-1 technical support for hardware/software issues
- Install, configure, and maintain computer systems and networks
- Document troubleshooting processes and maintain service logs
- Collaborate with senior engineers on complex system deployments
- Participate in cybersecurity awareness initiatives
- Train end-users on new technologies and best practices
- Assist with system monitoring and performance optimization
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Willingness to obtain CompTIA A+ certification
- Valid Florida driver's license (for occasional on-site visits)