Job Description
Launch your tech career with our comprehensive paid training program! TechAdvance Solutions is seeking motivated entry-level candidates for immediate IT Support Specialist positions in New York City. No prior experience required – we provide all necessary training to transform you into a confident IT professional. Join our dynamic team and gain hands-on experience in network administration, cybersecurity fundamentals, and system troubleshooting while receiving competitive compensation and growth opportunities.
Responsibilities
- Provide Tier 1 technical support to corporate clients via phone, email, and remote access
- Install, configure, and troubleshoot hardware/software systems including desktops, laptops, and printers
- Monitor network performance and security protocols under mentorship
- Document technical issues and resolution processes using ticketing systems
- Collaborate with senior engineers on complex system implementations
- Participate in ongoing skills development through company training modules
- Contribute to IT infrastructure documentation and knowledge base
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and familiarity with Windows/Mac OS
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Willingness to obtain industry certifications (CompTIA A+, Network+)
- Valid driver's license and reliable transportation (client site visits required)
- Pass background check and drug screening