Job Description
Launch your tech career with TechGrowth Solutions! We're seeking motivated individuals for our paid IT Support training program in New Orleans. No prior experience needed—just drive and eagerness to learn. You'll gain hands-on experience in network administration, cybersecurity, and cloud technologies while earning a competitive salary. Join our team of industry experts and transform your passion for technology into a rewarding profession.
Our 12-week intensive training covers industry-leading certifications, real-world troubleshooting scenarios, and personalized mentorship. After completion, you'll transition to a full-time role with growth opportunities into specialized IT tracks. Benefits include health insurance, retirement plans, and professional development stipends.
Responsibilities
- Provide tier-1 technical support for hardware, software, and network systems
- Monitor and maintain IT infrastructure including servers and cloud platforms
- Document incident reports and implement resolution protocols
- Collaborate with cross-functional teams on IT projects
- Participate in cybersecurity best practices and compliance audits
- Train end-users on new technology implementations
- Conduct system backups and disaster recovery drills
- Stay current with emerging technologies through continuous learning
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic computer literacy and problem-solving aptitude
- Strong communication and customer service skills
- Ability to work independently and in team environments
- Willingness to commit to 12-week training program
- Passion for technology and continuous learning
- Valid driver's license and reliable transportation
- US citizenship or work authorization required