Job Description
Launch your tech career with our comprehensive paid training program! TechAdvance Solutions is seeking motivated Entry-Level IT Support Specialists to join our Philadelphia team. No prior experience required – we provide all necessary training to transform you into a confident IT professional. You'll gain hands-on experience in network administration, cybersecurity fundamentals, and system troubleshooting while working alongside industry experts. This is your gateway to a stable career in one of America's fastest-growing industries.
Responsibilities
- Participate in intensive 12-week paid training covering IT fundamentals and advanced concepts
- Assist with hardware/software installation, configuration, and maintenance
- Provide technical support to internal staff via phone, email, and in-person
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior IT team on infrastructure projects
- Learn and implement cybersecurity best practices
- Support network monitoring and performance optimization
Qualifications
- High school diploma or equivalent required (college degree preferred)
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Basic computer literacy and willingness to learn new technologies
- Ability to work both independently and in a team environment
- Customer service mindset with patience and empathy
- Valid driver's license (required for occasional site visits)
- Pass background check and drug screening