Job Description
Join our dynamic IT team in Wichita and launch your career in technology! We're urgently seeking motivated Entry-Level IT Support Specialists to provide critical technical assistance across our growing organization. This is your chance to gain hands-on experience with cutting-edge systems while making an immediate impact on our business operations. Enjoy comprehensive training, career advancement opportunities, and a collaborative work environment that values innovation and professional growth. Don't miss this urgent opportunity to become part of Wichita's thriving tech scene!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT processes and maintain accurate knowledge base entries
- Collaborate with senior IT staff on system upgrades and security protocols
- Deliver exceptional customer service to resolve technical inquiries
- Monitor system performance and troubleshoot connectivity problems
- Assist with cybersecurity best practices implementation
- Participate in cross-departmental IT projects
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems and networking fundamentals
- Strong problem-solving abilities and customer service orientation
- Excellent communication skills with technical and non-technical stakeholders
- CompTIA A+ certification preferred (or willingness to obtain within 6 months)
- Ability to work independently and as part of a collaborative team
- Valid driver's license for occasional off-site support
- Quick learner with passion for emerging technologies