Job Description
Are you looking for a rewarding career in the heart of Florida? Tampa Digital Solutions is seeking enthusiastic Entry Level IT Support Specialists to join our growing team. We pride ourselves on providing top-tier technical assistance while offering a supportive environment for career growth.
Why Join Us?
- Weekly Pay: Get paid every week with our direct deposit program.
- No Experience Required: We provide comprehensive paid training to get you up to speed.
- Modern Environment: Work in a collaborative tech hub in Tampa.
- Career Advancement: Clear pathways from entry-level to senior technical roles.
As an IT Support Specialist, you will be the first line of defense for our clients, ensuring their technical needs are met with speed and professionalism.
Responsibilities
- Provide exceptional technical support and troubleshooting assistance to clients via phone, email, and chat.
- Diagnose and resolve hardware and software issues in a timely manner.
- Document all technical interactions and resolutions in our CRM system.
- Collaborate with senior IT staff to implement system upgrades and patches.
- Assist in the setup and configuration of new workstations and network devices.
- Stay updated on the latest industry trends and security protocols.
Qualifications
- High school diploma or GED is required.
- Basic computer literacy and familiarity with operating systems.
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- Willingness to learn new technologies and processes.
- Reliable internet connection and a quiet workspace (if remote).