Job Description
Join our dynamic team at NexusTech Solutions as an Entry-Level IT Support Specialist! We're urgently hiring motivated individuals in Fort Worth to launch their IT careers. This is your opportunity to work with cutting-edge technology while providing essential support to our clients.
As a key member of our IT department, you'll gain hands-on experience in network administration, system troubleshooting, and cybersecurity best practices. We offer comprehensive training, mentorship from industry experts, and a clear path to career advancement. If you're passionate about technology and eager to grow in a fast-paced environment, apply today!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktops, laptops, and peripherals
- Assist with Active Directory administration and user account management
- Monitor and maintain network security protocols
- Document technical procedures and create knowledge base articles
- Collaborate with senior IT staff on infrastructure projects
- Deliver exceptional customer service via phone, email, and in-person support
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows, macOS, and Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent communication and interpersonal skills
- CompTIA A+ or similar certification preferred (not required)
- Ability to lift 25 lbs and work in a physical environment
- Valid driver's license and reliable transportation