Job Description
Join NexusTech Solutions as an Entry-Level IT Support Specialist and kickstart your career in technology! We're urgently hiring passionate individuals to join our dynamic team in San Antonio, TX. No prior experience required – we provide comprehensive training to help you grow. Enjoy competitive benefits, career advancement opportunities, and a collaborative work environment. Apply now and become part of San Antonio's thriving tech scene!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist users with system setups, installations, and troubleshooting
- Document technical procedures and maintain accurate records
- Collaborate with senior IT staff on complex problem resolution
- Participate in system upgrades and maintenance tasks
- Deliver exceptional customer service with a patient and approachable demeanor
- Stay updated on emerging technologies and industry best practices
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- Basic understanding of computer systems and networking concepts
- Strong problem-solving and analytical abilities
- Excellent verbal and written communication skills
- Ability to learn quickly and adapt to new technologies
- Customer service experience is a plus
- CompTIA A+ certification is desirable but not required
- Must be authorized to work in the United States