Job Description
Join TechNova Solutions' dynamic IT team in Colorado Springs! We're urgently seeking passionate entry-level professionals to kickstart their careers in technology. This is your chance to work with cutting-edge systems while receiving mentorship from industry experts. Our collaborative environment values innovation and continuous learning, offering immediate impact on critical infrastructure. Don't miss this urgent opportunity to grow your skills in a supportive setting.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Manage helpdesk tickets and user requests
- Deploy and maintain desktop/laptop systems
- Assist with network monitoring and security protocols
- Document IT procedures and knowledge base articles
- Collaborate with senior engineers on complex projects
- Participate in system upgrades and maintenance
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Ability to work independently and in team environments
- Quick learner with passion for emerging technologies