Job Description
We are hiring immediately for an Entry Level IT Support Specialist in the heart of San Diego! Join NexTech Solutions, a rapidly growing technology firm, and launch your career in IT with our comprehensive training program. We are looking for eager, self-starters who are ready to solve complex problems and support our growing team of over 200 employees.
Why Join Us?
- Immediate start date available.
- Competitive salary with annual performance reviews.
- Full benefits package including health, dental, and vision.
- Relocation assistance for qualified candidates.
- Clear path to Senior IT roles.
If you are passionate about technology and want to work in a dynamic environment, apply today!
Responsibilities
- Provide Tier 1 technical support and troubleshooting for hardware, software, and network issues.
- Install, configure, and maintain desktop computers, laptops, and peripherals.
- Assist in the deployment and management of mobile devices and applications.
- Maintain accurate records of technical issues and resolutions in the helpdesk ticketing system.
- Collaborate with the IT team to implement system upgrades and security patches.
- Perform routine system backups and data recovery tasks.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Familiarity with Windows and macOS operating systems.
- Basic understanding of networking concepts (LAN/WAN, TCP/IP).
- Strong analytical and problem-solving skills.
- Excellent communication skills with a focus on customer service.
- Ability to work independently and as part of a team.