Job Description
Join NexusTech Solutions and kickstart your IT career in the heart of LA's tech hub! We're urgently seeking motivated Entry-Level IT Support Specialists to join our dynamic team. This is your golden ticket to gain hands-on experience with cutting-edge technologies while making a real impact. Our fast-paced environment offers mentorship, growth opportunities, and the chance to work with industry leaders. Don't miss this urgent opening – apply today and transform your passion for technology into a thriving career!
Responsibilities
- Provide tier-1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT processes and create knowledge base articles
- Collaborate with senior engineers on system upgrades and projects
- Monitor system performance and troubleshoot security vulnerabilities
- Train users on new technologies and best practices
- Assist with cloud infrastructure management (AWS/Azure)
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Ability to work in a fast-paced, deadline-driven environment
- Valid driver's license required for occasional site visits