Job Description
Join our dynamic team at TechFlow Solutions where innovation meets opportunity! We're urgently seeking motivated Entry Level IT Support Specialists to jumpstart their careers in our Indianapolis, Texas headquarters. This is your chance to work with cutting-edge technology while receiving hands-on training from industry experts. Enjoy competitive benefits, flexible scheduling, and a collaborative environment designed for growth. Immediate start available!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist users with system installations, configurations, and troubleshooting
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex technical problems
- Conduct periodic system maintenance and updates
- Train users on new technologies and procedures
- Monitor network performance and security protocols
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and adaptability
- CompTIA A+ certification preferred (not required)
- Valid driver's license for occasional site visits