Job Description
Join our dynamic IT team in Philadelphia immediately! TechNova Solutions is urgently seeking passionate entry-level IT professionals to support our growing client base. This is your gateway to a rewarding career in technology with comprehensive training and mentorship.
We offer a collaborative environment where your problem-solving skills will thrive. You'll gain hands-on experience with cutting-edge systems while working alongside industry experts. Our commitment to employee development ensures rapid career progression for motivated candidates.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT procedures and create knowledge base articles
- Collaborate with senior engineers on system deployments
- Monitor network performance and security protocols
- Deliver exceptional user training and documentation
- Participate in IT infrastructure improvement projects
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong troubleshooting and analytical abilities
- Excellent written and verbal communication skills
- CompTIA A+ or similar certification preferred
- Ability to work independently and in team environments
- Valid Pennsylvania driver's license required