Job Description
Join InnovateTech Solutions and launch your IT career in Tulsa's thriving tech hub! We're seeking motivated entry-level professionals to join our dynamic IT support team. No prior experience required—just passion for technology and eagerness to learn. Enjoy competitive pay, comprehensive benefits, and rapid growth opportunities in a collaborative environment.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network troubleshooting and system maintenance
- Manage help desk tickets and user inquiries
- Deploy and configure workstations and peripherals
- Document IT processes and maintain knowledge base
- Collaborate with senior engineers on complex projects
- Participate in IT security best practices implementation
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and troubleshooting skills
- Strong problem-solving and communication abilities
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Preferred: CompTIA A+ certification or similar coursework
- Preferred: Experience with Windows/Mac OS environments