Job Description
Are you a tech enthusiast looking to launch your career in the heart of Arizona? Apex Digital Solutions is seeking a highly motivated Entry Level IT Support Specialist to join our dynamic team in Tucson. We believe in investing in talent, providing comprehensive training, and offering a clear path for professional growth. If you have a passion for technology and a drive to help others succeed, we want to hear from you.
Why Join Us?
- Competitive starting salary and comprehensive benefits package.
- Hands-on training with modern hardware and software.
- Career advancement opportunities in a rapidly growing tech company.
- Clean, modern office environment in the heart of downtown Tucson.
Responsibilities
- Provide exceptional technical support to employees via phone, email, and in-person, ensuring minimal downtime.
- Diagnose and troubleshoot hardware, software, and network connectivity issues efficiently.
- Assist in the deployment, configuration, and maintenance of new workstations and peripherals.
- Maintain accurate documentation of IT assets, software inventory, and incident reports.
- Collaborate with the senior IT team to improve system performance and user experience.
- Conduct regular system checks and perform routine preventative maintenance tasks.
Qualifications
- High school diploma or equivalent (Associate’s degree in IT or related field is a plus).
- Basic understanding of computer hardware, operating systems (Windows/Linux), and networking concepts.
- Strong problem-solving skills and a keen attention to detail.
- Excellent verbal and written communication skills with a customer-first approach.
- Able to work independently and effectively as part of a collaborative team.
- Willingness to obtain relevant IT certifications (we will sponsor training).