Job Description
Launch your tech career with zero experience required! TechGrowth Solutions Inc. is seeking motivated Entry Level IT Support Specialists for immediate hire positions. We provide comprehensive paid training and offer flexible remote or in-office options in Indianapolis. Join our innovative team and grow your skills in a supportive environment with competitive benefits and career advancement opportunities.
Why Apply Today?
• No experience necessary – we train you from scratch
• Immediate start dates available
• Hybrid/remote work flexibility
• Career path into cybersecurity, network administration, and more
• Paid certifications and ongoing skill development
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, chat, and remote access
- Install, configure, and troubleshoot desktops, laptops, printers, and network devices
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex problem-solving
- Conduct remote system diagnostics and repairs
- Assist with onboarding new employees and equipment setups
- Participate in ongoing training to develop technical expertise
Qualifications
- High school diploma or equivalent (technical certifications a plus)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent verbal/written communication skills
- Ability to learn quickly and adapt to new technologies
- Self-motivated with strong attention to detail
- Comfortable working independently or in a team environment
- Reliable internet connection for remote work option