Job Description
We are seeking ambitious individuals to join our team as Entry Level IT Support Specialists. If you are looking to kickstart a career in technology with no prior experience required, this is the perfect opportunity. We offer comprehensive, hands-on training starting as early as tomorrow.
At Apex Tech Solutions, we believe in nurturing talent. You will work alongside senior engineers who will mentor you through our structured learning program. This role is ideal for self-starters who are eager to learn and grow within a fast-paced, innovative environment.
Responsibilities
- Assist end-users with technical issues via phone, email, and in-person support.
- Log and track technical support tickets using our ticketing system.
- Perform hardware and software installations and configurations.
- Conduct system maintenance and updates under supervision.
- Collaborate with the IT team to resolve complex technical challenges.
- Ensure data privacy and security protocols are followed at all times.
Qualifications
- High school diploma or equivalent required.
- Basic computer literacy and familiarity with operating systems.
- Strong desire to learn and grow in the IT field.
- Excellent communication and customer service skills.
- Ability to work flexible hours, including evenings and weekends if needed.
- Valid driver's license (preferred for on-site support roles).