Job Description
Join TechAdvance Solutions and kickstart your career in IT with our comprehensive paid training program! We're seeking motivated individuals in Philadelphia to become certified IT Support Specialists. No prior experience required – we provide all necessary training, certifications, and mentorship. Enjoy competitive benefits, career advancement opportunities, and a collaborative work environment in the heart of Philadelphia.
What We Offer:
- 6-week paid training program covering CompTIA A+, networking basics, and cybersecurity fundamentals
- Full certification reimbursement upon completion
- Competitive salary + performance bonuses
- Health insurance, 401(k) matching, and paid time off
- Ongoing professional development opportunities
Responsibilities
- Provide technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems
- Manage user accounts and access permissions
- Document technical issues and resolutions in IT service desk software
- Collaborate with senior engineers on complex system upgrades
- Conduct routine system maintenance and security updates
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and customer service mindset
- Willingness to learn and adapt to new technologies
- Excellent verbal and written communication skills
- Ability to work independently and in team environments
- Valid driver's license (required for occasional client site visits)