Job Description
Launch your tech career in Chicago with our comprehensive paid training program! Chicago Tech Academy is seeking motivated entry-level candidates to join our IT Support team. No prior experience required – we provide everything you need to succeed in a dynamic tech environment. Learn industry-standard tools, network with professionals, and gain hands-on experience supporting enterprise systems. This is your gateway to a stable, high-demand career in the heart of Chicago's booming tech sector.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and troubleshoot desktop/laptop systems
- Assist with network connectivity and security protocols
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex problem-solving
- Participate in ongoing training modules and skill development
Qualifications
- High school diploma or equivalent (college preferred)
- Strong problem-solving and analytical abilities
- Basic familiarity with computer systems and software
- Excellent written and verbal communication skills
- Ability to work in a fast-paced, team-oriented environment
- Valid driver's license and reliable transportation
- Passion for technology and continuous learning