Job Description
Join our dynamic team as an Entry-Level IT Support Specialist in San Jose! We're seeking motivated individuals with a passion for technology to provide essential IT infrastructure support. No prior experience required – we provide comprehensive paid training covering networking, security, and cloud technologies. This is an immediate hire position with competitive benefits, including health insurance and 401(k) matching. Work with cutting-edge technology while building a rewarding career in the heart of Silicon Valley.
Responsibilities
- Install, configure, and maintain computer systems, networks, and peripherals
- Provide Tier 1 technical support to resolve hardware/software issues
- Document IT procedures and maintain accurate asset inventory
- Collaborate with senior engineers on complex system deployments
- Ensure compliance with cybersecurity protocols and data protection policies
- Participate in ongoing training to develop advanced technical skills
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent verbal communication and customer service skills
- Ability to lift 30 lbs and work in a fast-paced environment
- Valid California driver's license (for occasional site visits)
- Pass background check and drug screening