Job Description
Launch your tech career with our comprehensive training program! TechGrowth Solutions Inc. is urgently hiring motivated entry-level IT Support Specialists in New York. No prior experience required – we provide paid hands-on training in cloud systems, cybersecurity fundamentals, and network administration. Join our innovative team dedicated to nurturing talent while serving Fortune 500 clients. Enjoy competitive benefits, career advancement pathways, and a collaborative work environment in Manhattan's tech hub.
Responsibilities
- Install and configure hardware/software systems under mentorship
- Provide Tier-1 technical support via phone and ticketing systems
- Document IT processes and maintain service logs
- Participate in rotational training across IT domains
- Collaborate with senior engineers on infrastructure projects
- Adhere to IT security protocols and best practices
Qualifications
- High school diploma or equivalent (technical degree preferred)
- Basic computer literacy and problem-solving aptitude
- Strong willingness to learn technical concepts
- Excellent communication and customer service skills
- Ability to work in fast-paced team environments
- Valid driver's license for occasional on-site visits
- Pass background check and drug screening