Job Description
Join our award-winning tech team as an Entry-Level IT Support Specialist! We provide comprehensive paid training to launch your career in IT, regardless of prior experience. Work with cutting-edge technology while supporting Fortune 500 clients in a collaborative, growth-oriented environment. This is your chance to build foundational skills in networking, security, and system administration with mentorship from industry experts.
Why Join Us?
- 6-month paid training program covering CompTIA A+ and Microsoft 365 fundamentals
- Career path advancement to cybersecurity or cloud infrastructure roles
- Modern downtown Denver office with flexible work options
- Tuition reimbursement for continued certifications
Responsibilities
- Provide Tier 1 technical support via phone, email, and remote tools
- Install, configure, and troubleshoot Windows/macOS workstations
- Manage Active Directory accounts and permissionsDocument technical procedures and knowledge base articles
- Collaborate with senior engineers on complex issue resolution
- Participate in training modules and skill development sessions
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and willingness to learn technical skills
- Strong problem-solving and customer service aptitude
- Ability to work independently and in team environments
- Valid Colorado driver's license (for occasional on-site visits)
- Pass background check and pre-employment assessment