Job Description
Launch your tech career tomorrow with our paid training program! TechStart Careers is seeking motivated individuals for our Entry-Level IT Support Specialist role in Dallas. No prior experience required – we provide comprehensive hands-on training in network administration, cybersecurity fundamentals, and system troubleshooting. Join a dynamic team where you'll gain industry-recognized certifications while building real-world experience. This is your opportunity to transform your career trajectory with zero upfront costs and immediate start dates. We offer competitive benefits, career advancement pathways, and a supportive learning environment designed to accelerate your professional growth.
Responsibilities
- Deploy, configure, and maintain hardware/software systems under mentor guidance
- Provide Tier 1 technical support to resolve user issues via phone, chat, and in-person
- Document IT processes and maintain accurate inventory records
- Collaborate with senior engineers on network security protocols
- Participate in 8-week paid training covering CompTIA A+ and Microsoft 365 fundamentals
- Execute system backups and disaster recovery procedures
- Conduct routine hardware diagnostics and preventive maintenance
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to work flexible hours including occasional weekends
- Passion for technology and eagerness to learn new systems
- Valid driver's license for occasional client site visits
- Must pass background check and drug screening