Job Description
Join our innovative team at TechGrowth Solutions as an Entry-Level IT Support Specialist! We're seeking motivated individuals with no prior experience – comprehensive training is provided to kickstart your career in technology. This weekend shift position offers competitive pay, growth opportunities, and a supportive environment. Perfect for career changers or recent graduates looking to break into the tech industry. Apply today and transform your future!
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Install, configure, and troubleshoot Windows/macOS systems
- Manage user accounts and permissions in Active Directory
- Document incident resolutions in ticketing systems
- Collaborate with senior engineers on complex technical problems
- Conduct system backups and data recovery operations
- Maintain inventory of IT assets and equipment
Qualifications
- High school diploma or equivalent; college degree preferred
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in a team environment
- Willingness to work flexible weekend shifts (Fri-Sun)
- Basic familiarity with computer systems and networks
- Customer service mindset with patience and empathy
- Reliable transportation to San Jose location