Job Description
Launch your tech career with our comprehensive training program! TechStart Academy is seeking motivated individuals to join our Denver IT Support team. No prior experience required – we provide paid training in network administration, cybersecurity fundamentals, and cloud technologies. Enjoy competitive benefits, career advancement opportunities, and a collaborative work environment in Denver's thriving tech hub.
Responsibilities
- Provide Tier 1 technical support to internal and external clients
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex infrastructure projects
- Participate in ongoing skills development through our training academy
- Maintain system security protocols and best practices
- Assist with network monitoring and maintenance tasks
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and troubleshooting skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Willingness to complete 8-week paid training program
- Ability to lift 30 lbs and work in a server environment
- CompTIA A+ certification preferred (training provided)