Job Description
Launch your tech career with our comprehensive training program! TechGrow Solutions Inc. is seeking motivated individuals to join our IT Support team in sunny San Diego. No prior experience required – we provide paid hands-on training in network administration, cybersecurity basics, and cloud technologies. Enjoy a collaborative environment with career advancement opportunities and competitive benefits. Transform your passion for technology into a professional career with industry-leading mentors.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install and configure hardware/software systems
- Monitor network performance and security protocols
- Document IT procedures and create knowledge base articles
- Collaborate with senior engineers on complex troubleshooting
- Participate in ongoing training sessions to enhance skills
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Valid California driver's license (for occasional site visits)