Job Description
Launch your career in technology with TechGrowth Solutions! We're seeking motivated entry-level professionals for our full-time IT Support Specialist position in Houston. No prior experience required—comprehensive training will be provided to equip you with industry-leading skills. Join our dynamic team where innovation meets growth, and build a future-proof career in one of Texas' most vibrant tech hubs.
Responsibilities
- Provide technical support to resolve hardware/software issues for clients
- Install, configure, and maintain network systems and devices
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex system implementations
- Participate in ongoing training programs to master new technologies
- Deliver exceptional customer service via phone, email, and chat support
Qualifications
- High school diploma or equivalent (technical certifications a plus)
- Basic proficiency with Microsoft Windows and Office Suite
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work in a fast-paced, team-oriented environment
- Willingness to learn and adapt to new technologies
- Valid driver's license (for occasional on-site visits)