Job Description
Launch your tech career with comprehensive training at TechAdvance Solutions! We're seeking motivated individuals to join our IT Support team in Washington DC. No prior experience required – we provide paid training on industry-standard systems, cybersecurity protocols, and network administration. Enjoy competitive benefits, career growth opportunities, and a collaborative work environment in the nation's capital. Perfect for recent graduates or career changers passionate about technology.
Responsibilities
- Install, configure, and maintain hardware/software systems
- Provide technical support to staff via phone, email, and in-person
- Document IT procedures and create troubleshooting guides
- Assist with network security monitoring and updates
- Collaborate with senior engineers on complex system issues
- Participate in cross-departmental IT projects
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and problem-solving skills
- Strong communication abilities and customer service mindset
- Ability to learn technical concepts quickly
- Valid driver's license (for occasional site visits)
- Willingness to complete paid certification training