Job Description
Launch your tech career with TechGrow Solutions! We're seeking motivated entry-level candidates for our IT Support Specialist role with comprehensive paid training. No prior experience required – we'll equip you with industry certifications and hands-on skills to excel in Philadelphia's growing tech scene. Enjoy competitive pay, career advancement opportunities, and a supportive team environment.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install and configure computer systems and networks
- Monitor system performance and troubleshoot problems
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex projects
- Participate in 8-week paid training program covering CompTIA A+ and network fundamentals
- Support office technology including printers, VoIP systems, and security tools
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent communication and customer service skills
- Willingness to obtain industry certifications during training
- Ability to lift 30 lbs and work in office/lab environments
- Valid Pennsylvania driver's license (for occasional site visits)
- Pass background check and drug screening