Job Description
Launch your tech career with TechSolutions Denver! We're seeking motivated entry-level candidates to join our IT Support team with comprehensive paid training. No prior experience required—just a passion for technology and customer service. Our 12-week training program covers networking, security, and system administration, followed by hands-on experience supporting enterprise clients. Enjoy competitive benefits, career advancement opportunities, and a collaborative work environment in Denver's thriving tech hub. Join us to build foundational skills while making a real impact!
Responsibilities
- Provide Tier 1/2 technical support via phone, email, and remote tools
- Install, configure, and troubleshoot hardware/software systems
- Document IT issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex infrastructure projects
- Conduct user training on new technology implementations
- Maintain network security protocols and access controls
- Participate in after-hours on-call rotation (rotational)
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work in a fast-paced, team-oriented environment
- Willingness to obtain CompTIA A+ certification during training
- Valid U.S. driver's license (required for occasional client visits)