Job Description
Join our dynamic team as an Entry-Level IT Support Specialist with comprehensive training provided! We're urgently hiring motivated individuals in San Jose to launch their tech careers. No prior experience required – we'll provide hands-on training in networking, security, and system administration. Enjoy competitive benefits, growth opportunities, and a collaborative environment at our state-of-the-art facility.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and maintain hardware/software systems
- Diagnose and resolve network and security issues
- Document technical procedures and create knowledge base articles
- Assist with system upgrades and maintenance projects
- Collaborate with senior engineers on complex troubleshooting
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving skills
- Strong communication and customer service abilities
- Eagerness to learn technical skills through provided training
- Ability to work independently and in team environments
- CompTIA A+ certification (training provided)