Job Description
Launch your career in technology with our comprehensive entry-level IT Support program! No prior experience required – we provide all training needed to succeed. Join our dynamic team at TechCorp Solutions and gain hands-on experience with cutting-edge systems while working in Seattle's thriving tech hub.
What You'll Gain:
- 12-week paid training covering networking, security, and cloud fundamentals
- Mentorship from senior engineers and career development opportunities
- Exposure to enterprise-level infrastructure and tools
- Full benefits package including health insurance and 401(k) matching
Perfect for recent graduates or career changers passionate about technology.
Responsibilities
- Provide tier-1 technical support via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document incidents and resolutions using ticketing systems
- Assist with network setup, maintenance, and security protocols
- Participate in ongoing training and skill development sessions
- Collaborate with cross-functional teams on IT projects
- Maintain accurate inventory of IT assets and equipment
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic computer literacy and internet navigation skills
- Strong problem-solving and customer service aptitude
- Ability to learn technical concepts quickly
- Excellent written and verbal communication skills
- Valid driver's license (for occasional site visits)
- Willingness to work flexible hours including occasional weekends