Job Description
Launch your tech career with Denver Tech Academy's comprehensive training program! We're seeking motivated entry-level candidates to join our IT Support team in Denver. No prior experience required – we provide paid, hands-on training covering networking, security, and system administration. Our accelerated 6-week program combines classroom learning with real-world scenarios to build your technical expertise.
As an IT Support Specialist, you'll become the backbone of our clients' digital infrastructure while growing into a certified professional. We offer career progression paths, mentorship from industry experts, and opportunities to earn CompTIA certifications. Join a collaborative environment where your growth is our priority.
Responsibilities
- Install, configure, and troubleshoot hardware and software systems
- Provide remote and on-site technical support to end-users
- Document technical issues and resolutions in ticketing systems
- Implement security protocols and best practices
- Collaborate with senior engineers on complex infrastructure projects
- Participate in continuous training and certification programs
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving skills
- Strong communication abilities and customer service mindset
- Ability to learn technical concepts quickly
- Valid driver's license (for on-site support)
- Passion for technology and continuous learning