Job Description
Launch your tech career with comprehensive paid training at TechSolutions Inc! We're seeking motivated individuals for our Entry-Level IT Support Specialist position in Columbus, Ohio. No prior experience required – we provide hands-on training in network administration, cybersecurity fundamentals, and cloud technologies. Join our dynamic team to gain real-world experience while earning competitive benefits and growth opportunities.
Our 12-week training program covers industry certifications (CompTIA A+, Google IT Support) and mentorship from senior engineers. Perfect for recent graduates or career changers passionate about technology. Enjoy a modern workspace with flexible schedules and ongoing professional development.
Responsibilities
- Provide tier-1 technical support for hardware/software issues via phone, email, and in-person
- Install/configure desktops, laptops, and network equipment
- Document IT incidents and maintain service ticket systems
- Assist with cybersecurity protocols and data protection measures
- Participate in cross-departmental IT projects
- Complete vendor certification training modules
- Collaborate with team to resolve escalated technical issues
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and troubleshooting aptitude
- Strong communication and customer service skills
- Ability to learn technical concepts quickly
- Valid driver's license (for occasional site visits)
- Pass background check and drug screening
- Willingness to obtain industry certifications