Job Description
Launch your career in technology with Detroit Tech Academy! We're seeking motivated entry-level professionals to join our IT Support team. No prior experience required – we provide comprehensive paid training to transform you into a certified IT specialist. Work alongside industry experts in a collaborative environment while earning competitive benefits and growth opportunities. This is your chance to build a future-proof career in Detroit's thriving tech sector.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide technical support to employees via phone, email, and in-person
- Document network infrastructure and maintenance activities
- Collaborate with senior IT staff on security protocols
- Manage inventory of IT equipment and supplies
- Participate in cross-departmental technology initiatives
- Complete vendor training modules and certification exams
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Willingness to learn technical concepts quickly
- Ability to work flexible hours including occasional weekends
- Valid driver's license (for equipment transport)
- Pass background check and drug screening