Job Description
Ready to launch your tech career tomorrow? Tech Innovations Inc. is seeking passionate Entry Level IT Support Specialists to join our dynamic team in Chicago. This is your golden opportunity to gain hands-on experience in a fast-paced environment while receiving mentorship from industry experts.
We offer comprehensive benefits, flexible scheduling, and clear pathways for growth. No experience? No problem! We value attitude over expertise and provide extensive training. Join us to build the foundation for your future in technology while making an immediate impact.
Responsibilities
- Provide first-line technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document and troubleshoot IT incidents using ticketing systems
- Collaborate with senior IT staff on system improvements
- Conduct user training on new technologies and best practices
- Monitor system performance and security protocols
- Support office equipment setup and maintenance
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- Basic understanding of operating systems (Windows, macOS)
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to work independently and in team environments
- Willingness to learn new technologies and adapt quickly
- Valid driver's license and reliable transportation