Job Description
Are you looking for an entry-level opportunity to kickstart your career in Information Technology? Apex Tech Solutions is hiring immediately for an Entry Level IT Support Specialist in Houston, Ohio.
We are looking for motivated individuals who are eager to learn, problem-solve, and provide exceptional service. If you are ready to start tomorrow, we want to hear from you!
Why Join Us?
- Immediate Start: Onboard and begin training the very next day.
- No Experience Necessary: We provide comprehensive paid training.
- Modern Environment: Work with cutting-edge technology in a supportive team.
Responsibilities
- Technical Support: Provide first-level technical support to employees regarding hardware, software, and network issues.
- System Maintenance: Assist in the installation, configuration, and maintenance of computer systems and peripherals.
- Helpdesk Management: Log and track helpdesk tickets, ensuring timely resolution of user issues.
- Software Training: Educate staff on new software applications and internal tools.
- Hardware Troubleshooting: Diagnose and resolve hardware connectivity and performance problems.
- Documentation: Maintain accurate records of technical issues and resolutions.
Qualifications
- Education: High school diploma or GED required; Associate’s degree in IT or related field is a plus.
- Computer Skills: Basic proficiency with Microsoft Office Suite and general computer navigation.
- Communication: Strong verbal and written communication skills with the ability to explain technical concepts to non-technical staff.
- Problem Solving: Ability to troubleshoot basic technical problems and think critically.
- Availability: Must be available to start immediately and work full-time hours (40 hours per week).