Job Description
Ready to launch your tech career in Denver? Join our dynamic team as an Entry Level IT Support Specialist and start making an impact immediately! We're seeking motivated individuals with a passion for technology to join our growing company. No experience? No problem—we provide comprehensive training and mentorship to help you succeed. Enjoy competitive pay, flexible scheduling, and opportunities for rapid advancement in Denver's thriving tech scene. Start tomorrow!
Responsibilities
- Provide first-level technical support via phone, email, and chat
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and solutions in our CRM system
- Collaborate with senior engineers to resolve complex problems
- Conduct user training on new technologies and best practices
- Monitor system performance and proactively address issues
- Assist with IT asset management and inventory control
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic knowledge of operating systems (Windows/macOS)
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to learn technical concepts quickly
- Valid driver's license (required for occasional on-site visits)
- CompTIA A+ certification (or willingness to obtain within 6 months)
- Passion for technology and continuous learning