Job Description
Join TechStart Solutions Inc. and kickstart your career in technology! We're seeking motivated Entry-Level IT Support Specialists to join our dynamic team in Cleveland. This is your chance to gain hands-on experience with industry-leading systems while working alongside seasoned professionals. We offer comprehensive training, career growth opportunities, and a collaborative environment where your skills can flourish. If you're ready to launch your tech career tomorrow, apply today!
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware and software
- Manage user accounts and permissions across organizational systems
- Document IT procedures and maintain accurate service logs
- Assist with network monitoring and security protocols
- Collaborate with senior IT staff on infrastructure projects
- Train staff on new software and technology tools
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service experience preferred
- CompTIA A+ certification a plus
- Valid driver's license for occasional site visits