Job Description
Ready to launch your tech career tomorrow? InnovateTech Solutions is urgently hiring Entry Level IT Support Specialists in Columbus, Ohio. Join our dynamic team and immediately impact cutting-edge projects while receiving hands-on training from industry experts. This is your golden ticket to break into the rapidly growing tech sector without prior experience!
We offer a supportive environment where your growth is our priority. You'll gain exposure to enterprise systems, network infrastructure, and client-facing solutions while building a foundation for long-term career advancement. Don't wait—this opportunity starts now!
Responsibilities
- Provide first-line technical support for hardware, software, and network issues
- Troubleshoot and resolve user problems via phone, email, and remote access
- Install, configure, and maintain desktop systems and peripherals
- Document incidents, resolutions, and knowledge base articles
- Collaborate with senior engineers on complex technical escalations
- Conduct system audits and implement preventative maintenance
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent; college degree or certification preferred
- Basic understanding of operating systems (Windows, macOS)
- Strong problem-solving and analytical skills
- Excellent verbal and written communication abilities
- Customer-focused mindset with patience and empathy
- Ability to work independently and in team environments
- Willingness to learn new technologies through our training program
- Valid Ohio driver's license (for occasional on-site visits)