Job Description
We are looking for motivated, ambitious individuals to join our growing team as an Entry Level IT Associate. If you are eager to start a career in technology but do not have prior work experience, this is the perfect opportunity for you.
At Apex Digital Systems, we provide comprehensive training and mentorship to help you succeed. You will work closely with our senior technical staff to learn the ins and outs of our proprietary software and customer service protocols. We value potential and attitude over past experience.
Responsibilities
- Assist in the installation and configuration of hardware and software for new clients.
- Provide first-level technical support and troubleshooting via phone and email.
- Monitor system performance and report technical issues to senior engineers.
- Manage and update client databases with accurate information.
- Collaborate with the sales team to ensure a smooth onboarding process.
Qualifications
- High school diploma or GED required; Associate degree preferred.
- Basic computer literacy and comfort with navigating operating systems.
- Strong communication skills and a professional demeanor.
- Eagerness to learn new technologies and adapt to fast-paced environments.
- Reliable transportation to our San Francisco office.