Job Description
Are you ready to launch your career in the fast-paced world of Information Technology? Apex Tech Solutions is urgently seeking an enthusiastic Entry Level IT Support Specialist to join our growing team in Sacramento, CA.
We are looking for motivated individuals who are eager to learn, problem-solve, and help our clients navigate the digital landscape. We offer comprehensive on-the-job training and a clear path for professional growth.
Why Join Us?
- Urgent Hiring: Immediate start available for the right candidate.
- Competitive Pay: Base salary ranging from $45,000 to $65,000 depending on skills.
- Growth Opportunities: Clear career progression from Support Specialist to Systems Administrator.
- Modern Environment: Work with cutting-edge technology in a collaborative office.
If you have a passion for technology and want to kickstart your career, we want to hear from you today.
Responsibilities
- Provide tier-1 technical support to employees via phone, email, and in-person.
- Assist in the installation, configuration, and troubleshooting of hardware and software.
- Manage and maintain computer inventory, including laptops, printers, and peripherals.
- Respond to help desk tickets in a timely and professional manner.
- Support network connectivity and resolve basic connectivity issues.
- Document technical issues and resolutions in our knowledge base.
- Collaborate with the senior IT team to implement new IT policies and procedures.
Qualifications
- High School Diploma or GED required; Associate’s Degree in Computer Science or related field is a plus.
- Familiarity with Microsoft Office Suite (Word, Excel, Outlook) and basic computer operations.
- Strong desire to learn new technologies and a problem-solving mindset.
- Excellent verbal and written communication skills.
- Ability to work independently as well as part of a team.
- Reliable transportation is required for occasional on-site support.
- Willingness to obtain industry-recognized certifications (CompTIA A+) is encouraged.