Job Description
Are you looking to kickstart your career in Information Technology? NexTech Solutions Phoenix is urgently hiring an Entry Level IT Support Technician to join our innovative team. We are looking for passionate individuals eager to learn and grow in a dynamic tech environment.
In this role, you will gain hands-on experience with cutting-edge technologies while supporting our growing client base. We provide comprehensive training for the right candidates.
Why Join Us?
- Urgent Hiring: We are expanding rapidly and need talent now.
- Fast Track Growth: Clear path to Senior Engineer roles.
- Modern Tech Stack: Work with Python, AWS, and Cloud infrastructure.
Responsibilities
- Provide Tier 1 technical support and troubleshooting for hardware and software issues.
- Assist in the maintenance and repair of desktops, laptops, and peripherals.
- Configure and troubleshoot network connectivity and security protocols.
- Document all technical issues and resolutions in the IT helpdesk system.
- Collaborate with senior IT staff on system upgrades and deployments.
- Respond to helpdesk tickets in a timely and professional manner.
Qualifications
- Associate or Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience).
- Basic understanding of computer hardware, operating systems (Windows/Linux), and networking concepts.
- Strong problem-solving skills and a logical approach to troubleshooting.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a collaborative team.
- Enthusiasm for learning new technologies and obtaining certifications.