Job Description
Launch your tech career with our comprehensive paid training program! TechGrowth Solutions Inc. is seeking motivated individuals for entry-level IT Support Specialist roles in Chicago. No prior experience required—our 8-week paid training program equips you with industry certifications and hands-on skills. Join our collaborative team and grow into a full-time career with competitive benefits, mentorship opportunities, and clear advancement paths.
What We Offer:
- 8-week paid training program (starting at $20/hr)
- Industry-recognized certifications (CompTIA A+, Google IT Support)
- Full-time position upon successful completion
- Health insurance, 401(k) matching, and paid time off
- Ongoing professional development
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and maintain knowledge base articles
- Collaborate with senior technicians on complex issues
- Participate in ongoing training to expand technical skills
- Assist with network security protocols and data protection
- Support office equipment setup and maintenance
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Willingness to learn new technologies and certifications
- Ability to work independently and in team environments
- Reliable transportation for on-site support
- Customer service mindset and patience
- Passion for technology and continuous learning