Job Description
Transform your career with our comprehensive paid training program designed for ambitious individuals with no prior experience. Join our dynamic IT team in San Jose and gain industry-recognized certifications while earning a competitive salary. We provide hands-on mentorship, cutting-edge tools, and a clear growth path to advance your technology career. No college degree required—just a passion for learning and problem-solving. Start your journey in tech today with zero upfront costs and full benefits from day one.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Document troubleshooting processes in ticketing systems
- Install/configure workstations and network equipment
- Train end-users on company applications
- Collaborate with senior engineers on complex solutions
- Participate in daily team training sessions
- Contribute to IT infrastructure documentation
Qualifications
- High school diploma or equivalent (GED)
- Basic computer literacy (Windows/Mac OS)
- Strong verbal communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience
- Valid driver's license (for occasional site visits)
- Pass background check and drug screen