Job Description
Launch your tech career with no prior experience! TechGrowth Solutions is seeking motivated individuals for our paid IT Support training program in Tampa. This immediate hire opportunity combines hands-on training with real-world experience to transform you into a certified IT professional. Join our dynamic team and gain expertise in network administration, cybersecurity fundamentals, and cloud technologies while earning a competitive salary. Our 12-week paid training program ensures you're job-ready with industry-recognized certifications. Apply today and start your journey toward a stable, high-demand career in just 30 days!
Responsibilities
- Provide Tier 1 technical support to enterprise clients via phone, email, and remote access
- Diagnose and resolve hardware/software issues including OS troubleshooting
- Install, configure, and maintain network infrastructure components
- Document all technical procedures and client interactions in ticketing systems
- Collaborate with senior engineers on complex problem resolution
- Conduct security audits and implement basic cybersecurity protocols
- Train end-users on new technology implementations
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy with willingness to learn technical skills
- Strong problem-solving and critical thinking abilities
- Excellent written and verbal communication skills
- Ability to work flexible hours including occasional weekends
- Valid Florida driver's license (for occasional client visits)
- Pass background check and drug screening
- Commitment to completing 12-week paid training program