Job Description
Launch your tech career with our comprehensive paid training program! TechGrow Solutions is seeking motivated Entry-Level IT Support Specialists to join our remote team in Long Beach. No prior experience required – we provide all necessary training to transform you into a skilled professional. Enjoy flexible remote work while building foundational IT skills in cybersecurity, system administration, and cloud technologies. This is your gateway to a stable, high-growth career with advancement opportunities and competitive benefits.
What We Offer:
- 6-week paid intensive training program
- Full remote work flexibility
- Career growth path to senior roles
- Comprehensive health benefits
- Professional certification support
Responsibilities
- Provide remote technical support to clients via phone, chat, and email
- Diagnose and resolve hardware/software issues
- Install and configure computer systems and networks
- Document technical procedures and solutions
- Collaborate with senior IT team on complex issues
- Participate in ongoing skills development sessions
- Maintain security protocols and best practices
Qualifications
- No prior IT experience required
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet proficiency
- Strong problem-solving abilities
- Excellent communication skills
- Self-motivated with ability to learn independently
- Comfortable working in a remote environment
- Valid California driver's license (for occasional on-site visits)